If you've never worked with a luxury travel advisor before, you might wonder what the process actually looks like. The honest answer: quite a lot more than you'd expect. Here's what working with a Marquis Vacations advisor actually looks like, from first conversation to final return home.

It Starts with a Real Conversation

The first step is always a conversation — not a form, not a questionnaire, not a chatbot. A real conversation with an advisor who wants to understand not just where you want to go, but why. The more we understand about you, the more precisely we can match you to the right destination, the right property, and the right experiences.

We Do the Research — All of It

Once we understand your vision, we go to work. We research properties, compare room categories, check availability, and consult our network of on-the-ground contacts. We know which resorts are undergoing renovations, which properties have new management affecting service quality, and which hidden gems are delivering exceptional value right now.

We Handle Every Detail

Once you're ready to book, we handle everything: reservations, deposits, special requests, transfers, travel insurance, and any pre-trip documentation requirements. We also communicate directly with the properties on your behalf — and they know that our clients receive exceptional care.

We're There When Things Go Sideways

When things go wrong for travelers who booked independently, they're on hold with a call center. When they happen to Marquis clients, they call us. We've rerouted honeymoons around hurricanes, upgraded clients when their original room flooded, and arranged emergency claims in the middle of the night. This is what it means to have an advocate.